How to Migrate your Data from platform.jarvice.com to cloud.nimbix.net

There are two options in order to migrate your data from platform.jarvice.com to cloud.nimbix.net.

 

First Option:

Download the data you want to transfer from platform.jarvice.com and upload your data to your new vault in cloud.nimbix.net. This is the preferred option since it will be the quickest method of getting your data transferred. It will also allow you select which files you want to move, the second option will not allow you to do this.

Follow these steps to move your data using this method:

Step 1: Register your new cloud.nimbix.net account from the invite sent to you by Nimbix support.

Step 2: Go to vaults.jarvice.com, login with your username/API key and download the data you want to migrate.

Step 3: Go to vaults.nimbix.net and login with your username and API key and upload the data you downloaded from Step 2.

 

Second Option:

If you want Nimbix to move your data for you, we are able to do that, however this will cause some delay in getting your data since it will done in the order that it is received. This method will not allow you choose which files are moved over. If you want to only move specific files, you may want to use the first option.

Follow these steps to move your data using this method:

Step 1: Register your new cloud.nimbix.net account from the invite sent to you by Nimbix support.

Step 2: Navigate to vaults.jarvice.com and log in with your username and API key.

Step 3: Open your vault on vaults.jarvice.com and delete all the files that you do not want to be moved over to the new platform

Step 4: After you clear out your vault, you'll need to open a ticket by emailing support@nimbix.net  and titling the ticket "Nimbix Support Data Migration - <Company name>". Please make sure the title of the ticket is correct so that it gets the appropriate attention and is categorized accordingly.

Step 5: In the body of the ticket, provide the following information:

  • Your platform.jarvice.com username
  • Your platform.jarvice.com vault name
  • Your cloud.nimbix.net username
  • Your cloud.nimbix.net vault name

Step 6: Nimbix support will assign your ticket to a Nimbix support agent and you will be put in queue to get your data moved. Keep in mind this method may cause some delays in getting your data moved over. 

Step 7: Nimbix support will let you know once the data move has been completed.

 

Once this transfer completes, you should be able to see all your data in vault on cloud.nimbix.net. 

If you have any questions, please email support@nimbix.net and we'll be happy to answer.

 

Was this article helpful?
0 out of 0 found this helpful